Privacy policy

 

Privacy Policy

 


Ru’ya (Ruyain Six Private Limited)


Ru’ya values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from www.ruyaindia.com.


 

1. Information We Collect

 


When you use our website, we may collect the following information:


Personal Information

 

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party payment gateways)

 


Order & Account Information

 

  • Order history

  • Product preferences

  • Login details (stored securely)

 


Technical Information

 

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

 


 

2. How We Use Your Information

 


We use your information to:

 

  • Process and fulfill orders

  • Manage your account and returns

  • Communicate order updates and support responses

  • Improve website performance and customer experience

  • Prevent fraud and unauthorized transactions

  • Send promotional emails or messages (only if you opt in)

 


 

3. Payment Security

 

 

  • Ru’ya does not store your card or UPI details.

  • All payments are processed through secure, PCI-DSS compliant payment gateways.

 


 

4. Cookies

 


We use cookies to:

 

  • Remember your preferences

  • Enable secure login

  • Analyze website traffic and performance

 


You can disable cookies through your browser settings, though some features may not function properly.


 

5. Sharing of Information

 


We do not sell or rent your personal data.


Your information may be shared only with:

 

  • Payment gateways

  • Shipping and logistics partners

  • Website and analytics service providers

  • Legal authorities if required by law

 


All third parties are obligated to protect your data.


 

6. Data Retention

 


We retain your personal data only as long as necessary to:

 

  • Fulfill orders

  • Meet legal and regulatory requirements

  • Resolve disputes and enforce policies

 


 

7. Your Rights

 


You have the right to:

 

  • Access your personal data

  • Request corrections

  • Request deletion of your account and personal data (subject to legal obligations)

 


To exercise these rights, contact us at ruyainsix@gmail.com.


 

8. Data Protection & Security

 


We implement appropriate technical and organizational measures to protect your information against:

 

  • Unauthorized access

  • Loss or misuse

  • Alteration or disclosure

 


However, no online transmission is 100% secure.


 

9. Children’s Privacy

 


Ru’ya does not knowingly collect personal information from individuals under the age of 18.


 

10. Changes to This Policy

 


We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.